Frequently Asked Questions

Every Tuesday, in-person propane refills receive 25 cents off per gallon. This weekly promotion applies to all tank sizes refilled on-site in Mills. The discount is automatic when you fill during Tuesday business hours.

The Low Income Energy Assistance Program provides financial assistance to eligible households for winter heating expenses, including propane. D & C Propane is a certified LIEAP provider, meaning qualifying customers can apply assistance directly toward their propane purchases and emergency heating needs.

D & C refills residential tanks, grill cylinders, heater tanks, and small equipment cylinders on-site. The refill process works for standard portable tanks used in homes and businesses. Pricing is clear and posted at the pump with no hidden fees.

Pricing depends on overhead costs, delivery fees, and whether refills happen on-site or require service calls. D & C Propane keeps rates low by focusing on simple in-and-out refilling without complicated pricing tiers or fuel surcharges.

LIEAP supports emergency situations including heating-related outages and utility shutoffs for eligible households. As a certified provider, D & C Propane works with customers to apply assistance toward emergency refills that restore heat quickly.

Refills at D & C Propane are designed for quick turnaround with no long wait times. The process involves weighing the tank, filling to capacity, and processing payment. Most customers are in and out within minutes.

No appointment is needed for propane refills at D & C Propane. Customers can stop in during business hours for immediate service. Tuesdays are popular due to the 25-cent discount, so arriving earlier in the day may reduce wait times.

Tank size, heating demand, insulation quality, and outdoor temperatures all impact refill frequency. Wyoming winters with sustained subzero temperatures drain propane faster. Monitoring your gauge and refilling above 20% prevents runout during cold snaps.

LIEAP eligibility is based on household income, size, and energy burden. Wyoming residents facing high heating costs relative to income typically qualify. D & C Propane can guide you toward application resources and explain how assistance applies to propane purchases.

Refilling charges only for the propane added, while exchanges charge a flat rate regardless of how much fuel remained. If your cylinder still has propane left, refilling at D & C saves money and ensures you get a full tank.

Bring the empty or partially filled tank and payment method. Tanks must be in safe condition with intact valves and no visible damage. D & C staff will inspect, weigh, refill, and provide a receipt with gallons added and total cost.

LIEAP primarily serves residential households, not commercial businesses. The program targets low-income families and individuals who need help with home heating costs. Small business owners should explore separate energy assistance programs or commercial fuel pricing options.